1.
In order to enhance the security level of your Online Banking transactions, it is recommended that you use your own Yuanta Bank ATM cards for Online Banking login.
2.
Before use, please install the ATM card reader and Super ATM program elements (FAQ)
3.
How to apply the ATM Card Login: Please login your personal Online Banking ,and complete the application at "Service Application Center - ATM Card Login Online Banking Service" of Online Banking by using your own Yuanta Bank ATM Card.
4.
How to cancel the ATM Card Login: Please login your personal Online Banking ,and complete the cancellation at "Service Application Center - ATM Card Login Online Banking Service" of Online Banking by using your own Yuanta Bank ATM Card.
5.
For better user experience and security, if the ATM card is not activated, lost, suspended, locked, or in abnormal condition, anyone will not be able to login Online Banking with that ATM card.
1.
If you have already opened an account with the Bank and activated online banking but have forgotten your online banking user ID/password, you can have your user ID/password reset at the Super ATM. You can also visit CTBC bank ATM with your ATM card for identity verification and then reset your user ID/password through Yuanta Bank APP. Alternatively, you can apply for a new user ID/password in person at a branch office with your ID and original seal.
2.
If you are a credit card holder,please re-apply for online banking.
3.
If you are only a trust customer of the Bank and you apply for the online banking service online, please re-apply for online banking.
4.
If your online banking password has not been activated for more than one month after application (i.e. if you have not logged in with the given password and changed it), you are required to bring your ID card and your original seal to contact our business units to re-apply for an online banking password in person.
親愛的客戶，您好：
為確保本行客戶使用電子通路的安全性及符合主管機關規定，本行於民國(下同)109年1月31日起升級電子通路密碼加密機制。
如您為原大眾商業銀行電子通路客戶，自107年1月1日至109年1月30日間從未登入本行電子通路並修改密碼者，因其電子通路密碼原採用之加密機制將不符合本行加密機制升級後之要求，故本行自109年1月31日起暫停您使用電子通路服務，敬請見諒。
若您之後仍需使用本行電子通路服務，請【攜帶雙證件(其一須為國民身分證)、原留印鑑、法定代理人同意書(未成年客戶使用)】親臨分行確認身分並申請重置電子通路使用者/管理者密碼後即可繼續使用。
若有任何問題，請洽詢客服專線：0800-688-168、02-2182-1968。
Dear customer：
In order to comply with Microsoft's policy of stopping supporting IE browser from 2022/06/15, Yuanta Personal Online Banking will adjust accordingly and some functions may not be displayed normally on IE browser. In order to continue providing you with our best service, it is recommended that you use other browsers such as Microsoft Edge, Chrome, Safari or Firefox, etc., thank you in advance.